Privacy Policy

At Eleganza Fabric, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

🔐 Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

Order Information

  • Product purchases

  • Order history

  • Delivery preferences

  • Customer service communications

Payment Information

Payments are processed securely through trusted third-party payment providers. Eleganza Fabric does not store your complete payment card details on our servers.

Website Usage Data

We may collect information such as:

  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on the website

  • Referral sources

This information helps us improve website performance and user experience.

📊 How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Arrange product deliveries

  • Communicate regarding purchases, inquiries, and support requests

  • Improve our website, products, and customer experience

  • Prevent fraud and maintain website security

  • Send promotional offers, updates, and marketing communications (only when you have provided consent)

🔒 Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

Access to personal data is restricted to authorized personnel who require the information to perform business operations.

While we take reasonable precautions, no online system can guarantee complete security. Users should also take necessary measures to protect their account information.

🍪 Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Enhance the overall shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

🤝 Third-Party Services

We may share limited information with trusted third-party service providers that help us operate our business, including:

  • Payment processing providers

  • Courier and delivery companies

  • Website hosting providers

  • Analytics and marketing platforms

These partners only receive the information necessary to perform their services and are required to maintain the confidentiality of your data.

We do not sell, rent, or trade your personal information to third parties.

🧾 Your Privacy Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of your personal data where legally permitted

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

📢 Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send updates regarding:

  • New collections

  • Exclusive offers

  • Product launches

  • Company news

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting our support team.

🔄 Changes to This Policy

Eleganza Fabric reserves the right to modify or update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date. Continued use of our website following updates constitutes acceptance of the revised policy.

📩 Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Eleganza Fabric

Website: www.eleganzafabric.com

🎯 Our Commitment

Your trust is important to us. Eleganza Fabric is committed to maintaining transparency, safeguarding your information, and providing a secure and reliable shopping experience for every customer.