Shipping Policy

At Eleganza Fabric, we are committed to delivering your orders with care, efficiency, and reliability. This Shipping Policy outlines how we process, ship, and deliver our premium fabrics, ready-to-wear garments, and custom-tailored products.

📦 Order Processing

All orders are carefully reviewed and processed before dispatch.

  • Ready-to-wear garments and fabrics are typically processed within 1–3 business days.

  • Custom-tailored and made-to-order garments may require additional production time depending on design requirements and customization.

  • Orders are processed during business days only, excluding weekends and public holidays.

🚚 Delivery Timeframes

Estimated delivery times are as follows:

Within Pakistan

  • Unstitched Fabrics: 2–4 business days

  • Ready-to-Wear Products: 3–5 business days

  • Custom Tailoring & Made-to-Order Garments: 2–4 weeks

International Deliveries

  • Standard International Shipping: 7–15 business days

  • Delivery times may vary depending on destination country, customs procedures, and local courier services.

Please note that custom-made products may require additional time to ensure the highest standards of craftsmanship and finishing.

🌍 Shipping Coverage

Eleganza Fabric currently offers shipping across Pakistan and selected international destinations.

Shipping availability may vary depending on your location and courier service coverage.

💳 Shipping Charges

  • Shipping charges are calculated at checkout based on order size, weight, and delivery location.

  • Free shipping promotions may be offered on selected products or during special campaigns.

  • Any applicable shipping fees will be clearly displayed before order confirmation.

📍 Order Tracking

Once your order has been dispatched:

  • You will receive a confirmation email or message containing your tracking details.

  • You can monitor the status of your shipment through the designated courier service.

⚠️ Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Public holidays and peak seasons

  • Adverse weather conditions

  • Customs clearance procedures for international orders

  • Courier service disruptions beyond our control

Eleganza Fabric is not responsible for delays caused by third-party shipping providers.

❗ Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

Eleganza Fabric cannot be held responsible for delays, additional charges, or lost shipments resulting from incorrect or incomplete delivery details provided by the customer.

📦 Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit:

  • Notify us within 48 hours of delivery or the expected delivery date.

  • Provide photographs of the damaged item and packaging (if applicable).

  • Our team will investigate the issue and work towards an appropriate resolution as quickly as possible.

📩 Contact Us

For any shipping-related questions or assistance, please contact us:

Eleganza Fabric

Website: www.eleganzafabric.com

🎯 Our Commitment

At Eleganza Fabric, we are dedicated to providing a smooth and reliable delivery experience. By partnering with trusted courier services and maintaining strict quality standards, we ensure that every order reaches you safely and reflects the excellence that defines our brand.